The Haute Food Co. Catering – Terms & Conditions 2009

1. Minimum Numbers

Minimum numbers for each type of function, unless otherwise specified, are as follows

Cocktail/Fingerfood 20

Sit down dinner & Lunch 10

Buffet Dinner & Lunch 15

Corporate lunch & breakfast 15

  • Should numbers be less than minimum numbers, The Haute Food Co. reserves the right to charge for minimum numbers.
  • Set menu prices per person will not apply for less than these numbers. Individual quotations can be arranged; however an additional surcharge will apply

2. Terms of Payment (Unless Otherwise Specified on your Quote)

  • A payment of 50% of the function cost is required to confirm all functions at least two (2) weeks prior to the function date. The balance is due and payable three (3) working days prior to the function.
  • Payment by cash or cheque only

3. Orders, Confirmation of numbers & Cancellations

  • Three (3) clear working days prior to the function are required for confirmation of final numbers.
  • Where functions are cancelled with less than one (1) week notice there will be a partial or full charge of the quoted function price, including service staff and hire equipment.
  • The Haute Food Co. reserves the right to withhold all of the deposit to cover administration, co-ordination and planning costs which have been incurred.

4. Delivery & Pick up

  • A minimum fee of RM50.00  is standard for pick-up & delivery services for the metropolitan area (15km radius of the Petronas Twin Towers). Fees for this service to areas outside of this will vary, based on commercial rates.

5. Cleaning

  • The Haute Food Co. will wash up on site. If the site facilities are unsuitable, or upon request, this will be done at the premises of The Haute Food Co. the following day. The Haute Food Co.’s fee for this service is RM25.00 per man-hour.
  • Clean up refers to that associated with food and beverage catering, it does not include removal of decorations, flowers & floral equipment etc.

6. Drinks & Ice

  • The Haute Food Co. reserves the right not to serve alcohol to intoxicated guests in any situation.
  • Tubs and Ice are available on a separate hire basis if required.

7. Service Staff

  • Food & drink waiters can be provided. The standard rate charged for basic service staff is RM35.00 per man-hour, with a minimum of three (3) hours charged. The weekend rate for basic service staff is RM40.00 per man-hour, also for a minimum of three (3) hours.
  • Public Holiday rates will apply from 12.00am on the day of the public holiday.
  • The Haute Food Co. will not be liable for any damage or loss caused to any person, property, animal or things whatsoever arising from the actions of its service staff.

8. Equipment Hire

  • All damages to, or shortages of hire equipment will be charged to the person/persons hiring equipment (hereinafter the hirer), including water damage to tables and boxes left outside.
  • It is the responsibility of the hirer to return all equipment in the same condition it was received.
  • All equipment will be carefully checked when packed and any loss, damage or breakage will be charged at a replacement cost, including boxes, crates, cartons and packing not returned.
  • The Haute Food Co. staff will not be liable for any breakages or loss of any hire equipment whatsoever and all responsibility will rest with the hirer.
  • Equipment retained by the hirer or their guests for the storage or removal of food or continuation of the function after staff departure will be subject to an additional hire charge.
  • Should a subsequent pick up be required for equipment not available at the initial time of collection, an additional collection charge will also apply.
  • It is the responsibility of the hirer to check the condition of the hire equipment being delivered to and picked up from the function site, and to inform The Haute Food Co. of any discrepancies.
  • In the event of hire only being supplied, or at a non-staffed job, a cleaning charge will apply, at standard staff rates, for any hire equipment returned in an unclean or unsatisfactory state (eg candle wax on glasses).
  • The Haute Food Co. will not be liable for any damage or loss caused to any person, property, animal or things whatsoever arising from the carriage, use or handling in any way of the goods hereby hired and the hirer will indemnify The Haute Food Co. in respect of any claims for such loss or damage.

9. Leftover Food

  • The Haute Food Co. will not be liable for any health damage or loss caused to any person or animal whatsoever arising from the consumption of and/or misuse or mishandling in any way of food items leftover after functions and the client will indemnify The Haute Food Co. in respect of any claims for such loss or damage.
  • The Haute Food Co. would prefer to remove all food items and dispose of such after all functions.

10. Menu Sampling

Sampling of the menu can be arranged at a minimum cost RM250.00; RM50.00 per head as an average.